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Frequently Asked Questions

Currently we deliver in Bangalore in a few zip codes. Enter your zip code here to find out if we deliver in your area.

We maintain a history of all your orders that you have successfully placed with us. Head on to Orders section to find out more about your past orders.

You can order anytime before 11:59 PM for delivery of your order on the next day

You will receive your order on the day after you have successfully placed your order with us. The deadline to place orders is 11:59 PM

Nothing! We do not take any delivery fees on any orders. We provide absolute free delivery. No hidden charges!

After you have added items to your cart, you will be taken to the payment gateway to complete your purchase. You can pay the amount via Debit/Credit Cards, UPI and Net Banking.

Every Order Invoice is emailed to you as soon as the order is successfully placed. Alternatively you can download the invoice for a given order from your profile on orders section

At the moment, no. We are introducing a Build-Your-Own-Box feature that will allow you to customize the box according to your needs. This will be live to launch in a few weeks time. Sign up for our newsletter here to get an update on when this feature will be available.

Currently, no. Once an order is confirmed, you cannot make any changes to it. You cannot add or delete items from your order.

You can always contact our support team by writing to us at and we will reach out to you as soon as possible. Be rest assured that we are here to help

The fruits and vegetables are packaged in corrugated boxes. Further, the greens are packaged in an environment friendly biodegradable plastic that is approved as per government regulations. It can also be recycled and reused. A few veggies like beans, green chilli, etc. are packed in a brown paper bag to keep them from scattering all over in the box.

We strictly follow all COVID-19 safety protocols. We ensure a No Contact Delivery by delivering all veggies and fruits in a box. We conduct regular temperature checks of all our employees, be it the Warehouse Workers or the Drivers or the Core team at farmtheory. All our employees wear masks, hand gloves, and face shields before fulfilling any order.

Regular sanitary checks are done in order to maintain absolute hygiene and cleanliness.

Yes, we recommend you to be at home to receive the order. Our delivery partner will contact you before attempting a delivery.

Be assured that if you have placed your order before the cut off time (11:59 PM) then your order will be delivered the next day. If you have any queries regarding your order then please do reach out to us at We are very active on email.

Currently, no. Your order will be delivered on the day after you have placed your order

Yes! You can return the box along with any other packaging that came with your order at the time of your next order’s delivery. (Also add) - just leave your corrugated box with the packaging material at your doorstep and let our delivery partner know that we can collect it

You can return the entire packaging that came with your order on the next delivery that we make when you place your next order with us!

We source only hand-picked farm-fresh fruits and vegetables and deliver them to your doorstep